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Using Your Mental Health Intake Coordinator Job Description to Filter the Best Into Your Office

job description virtual assistant Jun 28, 2023

Hey there, Compass Newsletter subscribers! James Marland here, and I have an exciting gift for you. As a token of my appreciation, I'm sharing a comprehensive job description for a mental health intake coordinator. This document serves multiple purposes, helping you filter out unsuitable candidates, identify desired behaviors, and provide a framework for effective decision-making. So, let's dive in and unlock the secrets to hiring a stellar mental health intake coordinator! 

Are You Ready to Make a Difference? 

In this section, the job description prompts potential applicants to assess if they possess the qualities needed for the role. Here I  emphasize the importance of self-filtering, saying, "This is me" if they resonate with the description. By setting this tone, the job description helps attract individuals who genuinely align with the position's requirements.

Filtering with Vision and Mission 

The job description encourages organizations to include their mission statement as a filtering device. When applicants connect with the mission, they become more enthusiastic about the job. By aligning vision and purpose, organizations increase their chances of attracting the right people.

Self-Limiting with Techno Maze Dilemma

Don’t skip adding potential challenges or negative aspects of the job within the job description. By doing so, applicants who find these aspects unappealing will naturally self-filter themselves out. For example, if the position involves technology usage, those averse to it will likely opt out, saving both parties valuable time.

What Can People Expect?

To attract the right candidates, the job description outlines the positive aspects and benefits associated with the role. By painting an engaging picture, organizations can pique the interest of individuals genuinely interested in making a difference in mental health.

Long but Purposeful Job Description for a Mental Health Intake Coordinator

The job description is intentionally longer than usual. Its length serves as a deterrent for candidates who merely shotgun applications, aiming for quantity rather than quality. The goal is to attract individuals who are passionate about mental health and possess the desired qualifications and behaviors.

Responsibilities and Qualifications for a Mental Health Intake Coordinator

This section details the specific tasks and qualifications expected from a mental health intake coordinator. Customize these sections as needed, but remember if they are scheduling your clients they have relevant experience in scheduling or mental health offices. Familiarity with mental health terminology and privacy practices is also essential.

Stand Out with a Secret Phrase 

To identify detail-oriented applicants who thoroughly read the job description, incorporate a secret phrase. He advises using a subject line such as "I love people and checklists" when applicants respond to the application review request. This clever tactic ensures that candidates pay attention to details and increases the likelihood of hiring attentive individuals.

By mentioning the secret phrase in the first paragraph of the job posting, interested candidates who actually want your job won't miss it. This inclusion further highlights the importance of careful reading and attention to detail, reinforcing the qualities sought in an ideal candidate.

Support Documents for Further Evaluation

Additional resources are provided after the job description to help organizations evaluate potential candidates effectively. These include a list of desirable behaviors for successful intake coordinators, a behavior interview guide, and recommended resources such as Manager Tools' podcasts and the book "The Effective Hiring Manager." By leveraging these resources, organizations can gain valuable insights into a candidate's suitability for the role.

Are you hiring an Anchor or a Sail? 

Hiring the right mental health intake coordinator can be a transformative step for your practice. It's like hoisting a sail for your sailboat, propelling you forward with efficiency and skill. Conversely, making a poor choice can feel like dragging an anchor, hindering progress, and slowing you down. With the comprehensive job description and evaluation tools provided, you have the power to make an informed decision and secure the best possible candidate for your organization.

Remember to check out our webpage blog and the "Scaling Therapy Practice" podcast for more valuable resources. Thank you for being part of our newsletter community, and here's to unlocking success in your hiring endeavors!

Resources

Action Steps

  • Customize the job description to reflect your organization's vision and mission.
  • Include potential challenges or negative aspects of the role to self-limit unsuitable applicants.
  • Emphasize the positive aspects and benefits to attract passionate candidates.
  • Utilize the secret phrase technique to identify detail-oriented applicants.
  • Make use of the support documents, including behavior lists and interview guides, to evaluate candidates effectively.
  • Consider listening to the free Manager Tools podcasts or reading "The Effective Hiring Manager" book for further insights.
  • During the interview, document the behavior desired and did the candidate demonstrate that behavior. 
  • Use your notes and the data collected, not your “gut feelings” in the decision-making framework to make an informed hiring choice.

Get the Job description here

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